When developing marketing collateral of any kind, too frequently marketers, designers and others involved in the process too often think more about developing a piece that is “creative†or “cool†rather than focusing on what is most likely to be successful. Don’t get me wrong, creativity is vital to good marketing. I appreciate good creativity as much as anyone. Each year when the advertising awards are presented by the various publications and/or associations, I eat them up with the rest of my colleagues.
However, it is the unbounded or unrestrained portion of the creativity that becomes a problem. This is where marketing is viewed as some sort of mystical process that magically generates business. You get a few really creative people on your team, leave them to their own devices, and “bam†sales come in the door, people give you money, and ideas are espoused. Continue reading