Value is something that is perceived. It is not a product feature or physical thing and it happens in the mind of the prospect or customer. This makes it hard to plan for. However, the companies listed in the aforementioned article have done this. This part of the article series will focus on how these value brands have positioned themselves in the minds of their prospects and customers in a way that maximizes value perception.
A review of positioning
I annoy my wife with a game I call “Will they make it?” We play it when we are driving around town. The objective of the game is to spot a new or old business and discern whether that business will make it or not. Judgments are based on previous knowledge, location, facilities, outdoor signage, anecdotal evidence, and so forth. If we deem that a particular business will not make it, we have to give our best guess as to how long it will take that business to die.
We have been wrong and right with our predictions, but the fundamental question we try to answer is: What does (insert business name) mean?
This is the fundamental question of positioning: What does your company mean? Continue reading